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by Jessica Crawford

Throughout the course of 15 years’ worth of video and photo appointments, our Wow Vidtographers have encountered a lot. Among the many experiences are instances where there are pets in the home. Most of these experiences are positive, or downright funny, but there are times where a pet in a home has prevented us from doing the best job possible. That’s why Wow Video Tours pet policy is as follows:

For the safety of our Vidtographers, we will not enter a home without pets crated or put in a separate room with the door closed. Unfortunately, if we arrive at an appointment with the pet loose in the house and there is no one home to crate the animal, we will have to reschedule the appointment.

The reasons for this pet policy are clear: we don’t want the Vidtographer or the pet to be injured in any way. Even the best-behaved pets can get freaked out when a stranger is in their home, using unfamiliar equipment. This is especially true if the homeowner isn’t home to reassure the pet.

If we must reschedule due to unsecured pets, it could be subject to a rescheduling fee. We will schedule for first available time. If you need us to accommodate certain times of day to allow for a pet to be removed from the home or contained, please put your comments in the original order request and we will do everything we can to find a time that works.

Help us keep your clients’ fury friends and our Vidtographers safe and happy by following the Pet Policy. As always, if you have any questions or concerns please call us at 937-505-0444 or email schedule@wowvideotours.com. For more information on our policies and procedures, including how to prepare for your Wow appointment, visit our Getting Ready Page.

Jessica Crawford
About Jessica Crawford
Jessica has a Bachelor's of Science in Journalism and enjoys writing in her free time. She has worked in the scheduling department for Wow Video Tours since 2016.